Order Verification

If you believe there is a mistake with your order, please read below for next steps.


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BEFORE you unbox your items and begin installing, 
Verify that your order includes the following:
- INVOICE (reflecting your color choices & size)
- INSTRUCTION SHEET (how to install/get started)
- TEMPLATES TO FOLLOW (for your logo/letters)

*Your templates or your invoice will have the sleeve count for your designs.
Make sure to verify the sleeve count before installing. 


If you believe there is a mistake with your order/colors,
make sure to send an email with your order number/invoice 
number and an image of your box(es) so that we may verify 
and resolve any issues.


If you are short cups:
If you have installed your design and do not have enough cups, please do the following:
- EMAIL us a photo of your installed design (high-resolution, clear images only)
- EMAIL us your INVOICE/ORDER #

We will verify your order & send cups to complete your design. 

HOWEVER
If you happen not to follow your templates correctly, the customer will have to purchase the additional sleeves needed to complete the design. 


Exchanges/Refunds are only valid within 
30 Days of Invoice Date!


MAKE SURE TO CONFIRM YOUR COLOR CHOICES AND SLEEVE COUNT WITHIN 30 DAYS OF INVOICE/ORDER DATE.
 OPEN OR INSTALLED CUPS WILL NOT BE ELIGIBLE FOR ANY RETURNS/EXCHANGES OR REFUNDS.
SHIPPING COSTS ARE NOT REFUNDABLE

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