Order Verification

If you believe there is a mistake with your order, please read below for next steps.

Make sure to confirm BEFORE installing. We will NOT verify if cups are installed.

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BEFORE you unbox your items and begin installing, 

Verify that your order includes the following:

- INVOICE (reflecting your color choices & size)

- INSTRUCTION SHEET (how to install/get started)

- TEMPLATES TO FOLLOW (for your logo/letters)

*Your templates or your invoice will have the sleeve count for your designs.

Make sure to verify the sleeve count before installing. 

If you believe there is a mistake with your order/colors,

make sure to send an email with your order number/invoice 

number and an image of your box(es) so that we may verify 

and resolve any issues.

Send emails to: [email protected]

If you are short cups:

If you have installed your design and do not have enough cups, please do the following:

- EMAIL us a photo of your installed design (high-resolution, clear images only)

- EMAIL us your INVOICE/ORDER #

We will verify your order & send cups to complete your design. 

Send emails to: [email protected]

HOWEVER

If you happen not to follow your templates correctly, the customer will have to purchase the additional sleeves needed to complete the design. 

Exchanges/Refunds are only valid within 

30 Days of Invoice Date!

MAKE SURE TO CONFIRM YOUR COLOR CHOICES AND SLEEVE COUNT WITHIN 30 DAYS OF INVOICE/ORDER DATE.

 OPEN OR INSTALLED CUPS WILL NOT BE ELIGIBLE FOR ANY RETURNS/EXCHANGES OR REFUNDS.

SHIPPING COSTS ARE NOT REFUNDABLE

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