Shipping & Returns

Shipping methods for the continental USA and Hawaii/Alaska:
Most orders ship within 24 to 48 hours, Monday through Friday except holidays.

  • We ship only within the continental United States.
  • Shoppers wishing to ship to Alaska or Hawaii must add additional shipping charges.
  • Most orders are shippped UPS Ground to your address.
  • You must include a complete address, not a Post Office Box for UPS Delivery.
  • Your order will not be shipped without a full address and phone number.
  • Put-in-Cups.com is not responsible for late arrival caused by carrier or carrier being unable to reach the customer to set up a schedule for delivery.
  • Be sure you give us a phone number you can be reached at during the day.

Return Guidelines

  1. All damaged items must be claimed within 48 hours of receipt with carrier.
  2. Item(s) approved for exchange must be returned within 30 days of order date.
  3. You must have either original receipt or copy of receipt with returned merchandise.
  4. The item(s) must be returned in the original carton(s) without being used or damaged in any way.
  5. Carefully repack the items in the original shipping carton(s) and seal with clear packing tape.
    Carton(s) other than the original will not be accepted at our warehouse, will be returned to the sender, and no exchange will be issued.
  6. Send the return items PREPAID to us at:
    P.O. Box 181148
    Corpus Christi, TX 78480

    Refund Policy

    1. Customer must first notify shipper of reason for return.
    2. Customer must handle return shipping and pay for return of merchandise.
    3. Customer must safely pack and return merchandise in undamaged and unused condition within 30 days of purchase.
    4. Customer will be charged a 25% restocking fee to cover all original packing and shipping charges to the customer.
    The item(s) sent must be accepted by the customer. If any item(s) are refused, for any reason other than shipping damage, the customer will be responsible for original cost of shipping and a 25% restocking fee.

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We Accept P.O.s and can be faxed to 1-800-506-7891.