We understand you have many questions for us before you place an order. Due to a number of calls we receive each day, if we don't answer your call, please leave us a detailed message and we will get back to you. Additionally, you may email us at [email protected] with any questions you may have. Below are some Frequently Asked Questions that may help you.
Q: What the heck is a Put-In-Cup?
A: Put-In-Cups© are colored, diamond-shaped, plastic widgets that are designed to snap into the spaces in most chain link fences. They are colorful, inexpensive and environmentally-friendly alternative to styrofoam and plastic cups.
Q: Are they easy to install? Do they come with a template to follow?
A: Yes! Put-In-Cups are so simple to install; an elementary school child can do it. In fact, we recommend it! Put-In-Cups are fun for all ages. All orders come with an easy-to-follow template and instructions. For standard letters, an alphabet template will be sent with the order. This allows customers to be able to reuse the cups as they wish. *Only Custom Orders will have templates that reflect their custom design*
Q: What colors are available?
A: We have 20 colors available. Each color comes in sleeves of 50 cups for $9.00 per sleeve which is $0.18 per cup.
Q: How do you install them?
A: Each Put-In-Cup snaps into the spaces in a chain link fence. Install them from the inside or the outside of your fence.
Q: How long do they last? Can they be recycled?
A: We add UV protection in each cups and can guarantee them for up to one year. We have had designs up going on six years that still look great! After years and years of use, if fading occurs, you may replace the faded cups with new cups, and we will recycle the faded cups. Read this article and see for yourself!
Q: Do you accept Purchase Orders? What forms of payment do you take?
A: Yes, POs can be faxed to 1-800-506-7891 or emailed to [email protected] We also accept Master Card and Visa Credit Cards. American Express is not accepted. Checks are also accepted and can be mailed to P.O. Box 181148 Corpus Christi, Texas 78480.
Q: How much is shipping? How long does it take to arrive?
A: We ship UPS Ground and it is 13% of your total order. For example, if your order is $200, your shipping would be $26. For orders under $100, there is a minimum shipping fee of $12. Depending on your location, UPS Ground is between 3 to 5 business days. Express shipping is available at the customer's expense.
Q: I don't see my mascot on your browse designs?
A: If you don't find what you're looking for on our website, email us at [email protected] to let us know what you are looking for. We upload new designs on our website often, and may just not have uploaded what you're looking for just yet. If you want a completely customized design, click here.
Q: How long does it take for a custom design? Shipping Turnaround?
A: Once requests are submitted, the design process may take 5 to 7 business days, or longer depending on the season. Once the design is complete, we send it back to you to approve and/or adjust. Once you are ready to place the order, we ship out once payment is received.
Q: Will the cups blow away? Can they be taken off and stored?
A: If the cups are installed properly, they will not blow out of the fence no matter how strong the winds are. The cups will only come out if you remove them. Once removed, the cups can be re-stacked and used again and again. If you do a solid fence design, we recommend adding braces to the fence.
Q: How many feet will a sleeve of 50 cups cover?
A: 2 square feet of chain link fence.
Q: If I buy a mascot kit and donate it to my favorite school, do I get a tax deduction?
A: I'm not a CPA but I do know from talking to schools in the area they all have tight budgets. They depend on the Booster Clubs and PTA for extras, and a gift like this would be greatly appreciated.
Q: I love these Put-in-Cup designs but what if I don't have any chain link fence?
A: You can buy a chain link gate or fence panel in all sizes and do a sign or your favorite design and set it in your yard. If you do a Christmas design you can add lights for an especially eye-catching display.
Q: Are they patented?
A: Yes they are.
Q: What about theft?
A: This is one of the most asked questions about Put-In-Cups, and we are happy to say after having designs up for seven years all over the country, we have had very few problems with theft. Put-in-Cups are actually a lot harder to steal than banners and other forms of signage. You do get extra cups with each order. To make the cups permanent if you have mischievous kids, CLICK HERE
You can buy additional sleeves if needed. Buy Bulk Cups Here
Q: What if a car runs through my fence with the Put-In-Cup display?
A: Take pictures and call your insurance company.
Q: Do Put-In-Cups really kill fire ants?
A: Yes! And so will a magnifying glass. However it will take a really long time, and you will probably get bitten numerous times. We recommend you try other ways of killing the ants.